Return ploicy
If for any reason you are not satisfied with our goods, you can exchange or ask for refund. In order to help you to get your return/refund smoothly, please read below policies carefully in advance.
Unconditionally returns accepted within 7days
The Unconditionally returns from our customers are acceptable within 7days after you getting the package. when we confirm the arrival of the package you returned, we 'll refund you the payment.
P.S.:
- pls make sure the products are unused, unwashed and will not affect the secondary sales.
- Because that we charged the shipping fee in behave of the shipping company, we will only refund you the good price which is Ifashiontube responsibility.
- After returning the products , pls inform us the following information by email:
- ①the order No.
- ②the product code
- ③item barcode No.
- ④quantity of each item,
- ⑤Photo of the products you sent back
- ⑥Photo of the shipping label on the package Ifashiontube.com sent to you
- ⑦ Photo of the shipping label in the package you sent to Ifashiontube.com
- ⑧ the unique bar code on the item which is stick to the package of the item
Step:
- Plz consult the customer service about the information we need before sending back the package
- send the package back to us
- After returning the products , pls offer our customer service the information you collect above
- After confirming the information, we will refund the money to your account directly. But the amount is frozen which can be used until we get the package.
- We will activate the refund in your account when we get the package, then you can use that for new order.
Additional Illustration:
Tailor made items, Clearance products and Intimates (Swimsuits,Bustiers & Corsets,Leggings Socks & Tights, Lingerie.ect) are not returnable.
Full Refunds
We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for refund.
Partial Refunds
We also offer partial refund on returned items which have some original parts missing. In such a case, the customer can only get partial refund.
